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Levels of Service

Everyone needs to know they're loved, to be respected and feel secure, and to celebrate the joy of life. Having Alzheimer's or dementia doesn't alter these needs. It is our commitment to maintain a relationship of dignity and respect for each individual in our care, regardless of the personality and behavioral changes that may occur.

Essential Service (Level l)

  • 24-hour staff supervision

  • Unique two-way voice/pager communication system

  • Social and emotional support

  • Three meals a day

  • 24-hour snacks and beverages

  • Modified special diets

  • Bathing assistance -twice a week

  • Occasional assistance with:
        Grooming and hygiene
        Meal preparation and eating
        Dressing or clothing set-up

  • Medication management

  • Health care coordination and monitoring

  • Holistic activity program

  • Laundry and linen services -weekly

  • Housekeeping services -weekly

  • Arrangements for appointments/transportation

  • Utilities (except personal telephone and cable TV)

Enhanced Service (Level 2)
(Level 1 services included)

  • Medically complex specialized diets

  • Weight gain/loss management
        Monitoring of nutritional intake

  • Occasional wheelchair or mobility assistance

  • Daily assistance with:
        Grooming and hygiene
        Meal preparation and eating
        Dressing or clothing set-up

  • Medical condition requiring RN consultation/delegation

  • Bathing assistance - 3-5 times a week

  • Assistance with incontinence

  • Frequent redirection and assurance interventions

  • Bed-making - daily

  • Housekeeping services - twice a week

Specialized Service (Level 3)
(Level 1 & 2 services included)

  • Frequent wheelchair or mobility assistance

  • Bathing assistance - 6-7 times a week

  • Nighttime assistance
        Toileting
         Incontinence
        Reassurance

  • Sliding-scale insulin injections

  • Complete incontinence management

  • Housekeeping services -more than twice a week

  • Interventions to manage difficult behaviors

 

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